{"id":7,"date":"2019-02-26T20:37:22","date_gmt":"2019-02-26T20:37:22","guid":{"rendered":"https:\/\/wcsawater.com\/?page_id=7"},"modified":"2026-08-10T13:44:39","modified_gmt":"2026-08-10T17:44:39","slug":"home","status":"publish","type":"page","link":"https:\/\/wcsawater.com\/","title":{"rendered":"Home"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;3px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"wcsa-alert wcsa-alert--alert\" role=\"alert\" aria-live=\"polite\"><p><strong>August<\/strong><strong> <\/strong><strong>20<\/strong><strong>t<\/strong><strong>h<\/strong><strong>, 202<\/strong><strong>6<\/strong><strong> <\/strong><\/p>\n<p><strong>Precautionary Boil Water Advisory<\/strong><strong> Issued for<\/strong><\/p>\n<p><strong>Maintenance and leak repair, which requires localized system depressurization. Impacted addresses are all customers on Heather D<\/strong><strong>rive<\/strong><strong>, Willow L<\/strong><strong>ane<\/strong><strong>, Woodway D<\/strong><strong>rive<\/strong><strong>, Autumn R<\/strong><strong>oad<\/strong><strong>, Four Seasons Dr<\/strong><strong>ive<\/strong><strong>, Ivy R<\/strong><strong>oad<\/strong><strong> <\/strong><strong>and <\/strong><strong>Brynwood Dr<\/strong><strong>ive<\/strong><strong>, Bristol, V<\/strong><strong>irginia<\/strong><strong>.<\/strong><\/p>\n<p>Customers within this described area are under a Precautionary Boil Water Advisory due to line repair and depressurization; customers should boil water until advised by the Washington County Service Authority that this boil water notice has been lifted and precautionary measures are no longer required.<\/p>\n<p>Washington County Service Authority Waterworks<\/p>\n<p>Este informe contiene informaci\u00f3n muy importante sobre su agua potable.<\/p>\n<p>Trad\u00fazcalo o hable con alguien que lo entienda bien.<\/p>\n<p><strong>BOIL YOUR TAP WATER<\/strong><\/p>\n<p><strong>Failure to follow this advisory could result in stomach or intestinal illness.<\/strong><\/p>\n<p>The Virginia Department of Health, in conjunction with the Washington County Health Department, is advising residents in the vicinity of the above-described areas who may be connected to WCSA water line to use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution. This precaution is necessary as WCSA is repairing a water main break.<\/p>\n<p><strong>DO NOT DRINK TAP WATER WITHOUT BOILING IT FIRST<\/strong><\/p>\n<p>Boiled or bottled water should be used for drinking, beverage and food preparation, and making ice <strong>until further notice<\/strong>. Boiling kills bacteria and other organisms in the water. Boiling is the preferred method to assure that the tap water is safe to drink. Bring all tap water to a rolling boil, <strong>let it boil for one (1) minute,<\/strong> and let it cool before using, or use bottled water. Use caution boiling water; let water cool before attempting to move container to avoid spills, scalds and burns. Boil amounts of water that you can safely handle.<\/p>\n<p>To address this problem, WCSA is repairing the water line, cleaning and testing to Virginia Department of Health requirements.<\/p>\n<p>WCSA will inform you when this Precautionary Boil Water Advisory has been lifted.<\/p>\n<p><em>Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.<\/em><\/p>\n<p><strong>WCSA will take two sets of bacteriological samples in the area of the main <\/strong><strong>water<\/strong><strong>line depressurization<\/strong><strong>.<\/strong><\/p>\n<p><strong>Given that both sets of bacteriological samples are absent for total coliform and E-coli th<\/strong><strong>e notice will be lifted<\/strong><strong>. WCSA will notify those affected when the boil water advisory is lifted.<\/strong><\/p>\n<p><strong>For more information, call Washington County Service Authority (276) 628-7151.<\/strong><\/p>\n<p>Date: August 20th, 2026<\/p><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Newsletter Banner&#8221; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/wcsawater.com\/wp-content\/uploads\/2023\/07\/newsletter-sign-up-banner.jpg&#8221; alt=&#8221;Click here to sign up for In The Pipe, the WCSA E-newsletter!&#8221; title_text=&#8221;newsletter-sign-up-banner&#8221; url=&#8221;https:\/\/wcsawater.com\/index.php\/getnewshome\/&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ffe100&#8243; custom_padding=&#8221;20px|25px|20px|25px|false|false&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|30px|30px|30px|30px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;30px||||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#000000&#8243; link_font=&#8221;|700|||on||||&#8221; link_text_color=&#8221;#0e73f7&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><b><span>Notice of Sewer Smoke Testing in Damascus<\/span><\/b><o:p><\/o:p><\/h2>\n<p style=\"text-align: center;\"><i><span>Beginning Aug. 10, 2026<\/span><\/i><o:p><\/o:p><\/p>\n<p><span>Washington County Service Authority (WCSA) will begin sanitary sewer smoke testing in the Damascus community starting Aug. 10, 2026. This testing is part of WCSA\u2019s ongoing efforts to maintain the reliability and efficiency of the sewer system, and to identify locations where stormwater or groundwater may be entering the sewer lines.<\/span><o:p><\/o:p><\/p>\n<p><span>\u00a0During smoke testing, a non-toxic, odorless smoke is introduced into the sewer system through manholes. The smoke travels through sewer pipes and may exit through vent stacks on homes or other structures, allowing technicians to identify leaks, cracks or improper connections in the system.<\/span><o:p><\/o:p><\/p>\n<p><span>\u00a0<b><i>The smoke used is safe, non-staining, and non-invasive, and it poses no health risk to residents, pets or property.<\/i><\/b><\/span><o:p><\/o:p><\/p>\n<p><span>\u00a0Residents may see smoke coming from roof vents, yard drains or manhole covers during testing. This is normal and simply indicates that the sewer system is functioning properly. The testing process does not require crews to enter homes or businesses.<\/span><o:p><\/o:p><\/p>\n<p><span>\u00a0This work helps WCSA reduce inflow and infiltration, prevent sewer overflows and ensure the long-term performance of the wastewater system serving the community.<\/span><o:p><\/o:p><\/p>\n<p><span>\u00a0For more information, <a href=\"https:\/\/wcsawater.com\/wp-content\/uploads\/2026\/08\/Smoke-Testing-Damascus-Letter.pdf\" target=\"_blank\" rel=\"noopener\">click here<\/a><span class=\"spanwithbackgroundcolor\">.<\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; prev_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.22.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|rgba(255,255,255,0) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0)&#8221; background_image=&#8221;https:\/\/wcsawater.com\/wp-content\/uploads\/2019\/02\/water-background.jpg&#8221; top_divider_style=&#8221;waves2&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(255,255,255,0.8)&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;2px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_slider include_categories=&#8221;11&#8243; show_meta=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_slider][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|30px||0px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#054487&#8243; header_font_size=&#8221;21px&#8221; custom_margin=&#8221;19px||11px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;|||40px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span style=\"text-decoration: underline;\"><strong>Latest News<\/strong><\/span><\/h1>\n<p>[\/et_pb_text][et_pb_blog posts_number=&#8221;2&#8243; include_categories=&#8221;16&#8243; show_thumbnail=&#8221;off&#8221; excerpt_length=&#8221;135&#8243; show_author=&#8221;off&#8221; show_categories=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#0c71c3&#8243; header_font_size=&#8221;16px&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;1.5em&#8221; meta_font=&#8221;||||||||&#8221; meta_line_height=&#8221;1.3em&#8221; pagination_font=&#8221;||||||||&#8221; custom_margin=&#8221;0px||-45px&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;|||40px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blog][et_pb_text _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||17px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/wcsawater.com\/index.php\/about-us\/wcsa-news\/\"><strong>Read More News<\/strong><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; height=&#8221;0px&#8221; custom_margin=&#8221;10px||10px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; admin_label=&#8221;Utility Row&#8221; _builder_version=&#8221;4.21.0&#8243; background_color=&#8221;rgba(255,255,255,0.8)&#8221; custom_padding=&#8221;19px|20px|15px|20px|false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;2px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span style=\"color: #003366;\"><strong>UPCOMING MEETINGS<\/strong><\/span><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#0C71C3&#8243; header_text_color=&#8221;#0C71C3&#8243; header_4_font=&#8221;|600|||||||&#8221; header_4_text_color=&#8221;#0C71C3&#8243; display_conditions=&#8221;W10=&#8221; custom_padding=&#8221;|||19px|false|false&#8221; link_option_url=&#8221;https:\/\/wcsawater.com\/index.php\/event\/called-closed-meeting-for-the-wcsa-board-of-commissioners\/&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>\n<h4>Called Closed Meeting for the WCSA Board of Commissioners<\/h4>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-49px||||false|false&#8221; custom_padding=&#8221;|||30px|false|false&#8221; link_option_url=&#8221;https:\/\/wcsawater.com\/index.php\/event\/february-9-2024-special-called-meeting\/&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>March 18 @ 4:00 pm &#8211; 6:00 pm<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; header_4_font=&#8221;|600|||||||&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#0C71C3&#8243; header_4_line_height=&#8221;1.1em&#8221; custom_padding=&#8221;|18px||16px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul class=\"ecs-event-list\"><li class=\"ecs-event\"><h4 class=\"entry-title summary\"><a href=\"https:\/\/wcsawater.com\/index.php\/event\/regular-board-meeting-23\/\" rel=\"bookmark\">Regular Board Meeting<\/a><\/h4><span class=\"duration time\"><span class=\"tribe-event-date-start\">August 24 @ 5:00 pm<\/span> - <span class=\"tribe-event-time\">7:00 pm<\/span><\/span><\/li><li class=\"ecs-event\"><h4 class=\"entry-title summary\"><a href=\"https:\/\/wcsawater.com\/index.php\/event\/regular-board-meeting-24\/\" rel=\"bookmark\">Regular Board Meeting<\/a><\/h4><span class=\"duration time\"><span class=\"tribe-event-date-start\">September 28 @ 5:00 pm<\/span> - <span class=\"tribe-event-time\">7:00 pm<\/span><\/span><\/li><li class=\"ecs-event\"><h4 class=\"entry-title summary\"><a href=\"https:\/\/wcsawater.com\/index.php\/event\/regular-board-meeting-25\/\" rel=\"bookmark\">Regular Board Meeting<\/a><\/h4><span class=\"duration time\"><span class=\"tribe-event-date-start\">October 26 @ 5:00 pm<\/span> - <span class=\"tribe-event-time\">7:00 pm<\/span><\/span><\/li><\/ul><script type=\"application\/ld+json\">\r\n[{\"@context\":\"http:\/\/schema.org\",\"@type\":\"Event\",\"name\":\"Regular Board Meeting\",\"description\":\"&lt;p&gt;Meetings start at 5:00 PM in E.W. 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header_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; header_4_text_color=&#8221;#0c71c3&#8243; header_4_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><a href=\"https:\/\/wcsawater.com\/index.php\/customer-service\/frequently-asked-questions\/#truth\"><strong>The Truth About Lead and Drinking Water: What You Should Know<\/strong><\/a><\/h4>\n<h4 style=\"text-align: center;\"><strong><br \/> <a href=\"https:\/\/wcsawater.com\/index.php\/customer-service\/frequently-asked-questions\/#agreement\">What is a User Agreement?<\/a><\/strong><\/h4>\n<h4 style=\"text-align: center;\"><strong><br \/> <a href=\"https:\/\/wcsawater.com\/index.php\/customer-service\/frequently-asked-questions\/#whatis\">What is WCSA?<\/a><\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/wcsawater.com\/index.php\/customer-service\/frequently-asked-questions\/\"><strong>Read More<\/strong><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><strong><span style=\"color: #003366; text-decoration: underline;\">EMERGENCY NUMBERS<\/span><\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">If you have an emergency to report please call:<br \/><strong>276-628-7151<\/strong><br \/><strong> between<br \/>8:00 a.m. and 5:00 p.m.<\/strong><\/p>\n<p style=\"text-align: center;\">A WCSA Customer Service Specialist will be happy to assist you.<\/p>\n<p style=\"text-align: center;\">All calls after 5:00 p.m.,<br \/>please call:<br \/><strong>276-628-7151<\/strong><br \/>and remain on the line for Emergency Services.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; 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