25122 Regal Drive

Abingdon, VA 24211

Phone

1-276-628-7151

Email Address

ALERT

October 14, 2024

Precautionary Boil Water Advisory LIFTED for

Taylors Valley Community

Customers within this described area are under a Precautionary Boil Water Advisory due to line depressurization caused by a power outage and damage sustained during flooding; customers should boil water until advised by the Washington County Service Authority that this boil water notice has been lifted and precautionary measures are no longer required.

Washington County Service Authority Waterworks

Este informe contiene información muy importante sobre su agua potable.
Tradúzcalo o hable con alguien que lo entienda bien.

Precautionary Boil Water Advisory LIFTED

Failure to follow this advisory could result in stomach or intestinal illness.

The Virginia Department of Health, in conjunction with the Washington County Health Department, is advising residents in the vicinity of the above-described areas who may be connected to WCSA water line to use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution.  This precaution is necessary as Washington County Service Authority is performing all necessary testing to ensure its water meets required standards.

DO NOT DRINK TAP WATER WITHOUT BOILING IT FIRST

Boiled or bottled water should be used for drinking, beverage and food preparation, and making ice until further notice.  Boiling kills bacteria and other organisms in the water.  Boiling is the preferred method to assure that the tap water is safe to drink.  Bring all tap water to a rolling boil, let it boil for one (1) minute, and let it cool before using, or use bottled water.  Use caution boiling water; let water cool before attempting to move container to avoid spills, scalds and burns.  Boil amounts of water that you can safely handle.

To address this problem, WCSA is repairing the water line, cleaning and testing to Virginia Department of Health requirements.

WCSA will inform you when this Precautionary Boil Water Advisory has been lifted.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

WCSA completed two sets of bacteriological samples in the area of the main waterline depressurization.

Both sets of bacteriological samples were absent for total coliform and E-coli therefore the Precautionary Boil Water Advisory is LIFTED.

For more information, call Washington County Service Authority (276) 628-7151.

Date: Updated October 14, 2024

ALERT

October 12, 2024

Precautionary Boil Water Advisory LIFTED for

Town of Damascus, Alvarado Community, and all areas served by WCSA between the Town of Damascus and Lacy Drive.   

Customers within this described area are under a Precautionary Boil Water Advisory due to line depressurization caused by a power outage and damage sustained during flooding; customers should boil water until advised by the Washington County Service Authority that this boil water notice has been lifted and precautionary measures are no longer required.

Washington County Service Authority Waterworks

Este informe contiene información muy importante sobre su agua potable.
Tradúzcalo o hable con alguien que lo entienda bien.

Precautionary Boil Water Advisory LIFTED

Failure to follow this advisory could result in stomach or intestinal illness.

The Virginia Department of Health, in conjunction with the Washington County Health Department, is advising residents in the vicinity of the above-described areas who may be connected to WCSA water line to use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution.  This precaution is necessary as Washington County Service Authority is performing all necessary testing to ensure its water meets required standards.

DO NOT DRINK TAP WATER WITHOUT BOILING IT FIRST

Boiled or bottled water should be used for drinking, beverage and food preparation, and making ice until further notice.  Boiling kills bacteria and other organisms in the water.  Boiling is the preferred method to assure that the tap water is safe to drink.  Bring all tap water to a rolling boil, let it boil for one (1) minute, and let it cool before using, or use bottled water.  Use caution boiling water; let water cool before attempting to move container to avoid spills, scalds and burns.  Boil amounts of water that you can safely handle.

To address this problem, WCSA is repairing the water line, cleaning and testing to Virginia Department of Health requirements.

WCSA will inform you when this Precautionary Boil Water Advisory has been lifted.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

WCSA completed two sets of bacteriological samples in the area of the main waterline depressurization.

Both sets of bacteriological samples were absent for total coliform and E-coli therefore the Precautionary Boil Water Advisory is LIFTED.

For more information, call Washington County Service Authority (276) 628-7151.

Date: October 12, 2024 

The U.S. Environmental Protection Agency (EPA) has made recent changes to its Lead and Copper rule for safe drinking water. WCSA is conducting a Lead Service Line Inventory to identify where these types of pipes may exist.

Click here to sign up for In The Pipe, the WCSA E-newsletter!

WCSA Earns Top Ranking in Operations and Performance for 13th Time

ABINGDON, Va. — The Washington County Service Authority (WCSA) has earned a Gold Award in operations and performance excellence from the Virginia Department of Health (VDH) Office of Drinking Water. The recognition is the highest ranking bestowed on water utilities....

Washington County Service Authority Holds Groundbreaking Ceremony for Lee Highway Corridor Sewer Expansion Project

State, regional and local officials joined Washington County Service Authority (WCSA) leaders and employees Tuesday for a groundbreaking ceremony to commemorate the beginning of the Lee Highway Corridor Sewer Expansion Project.

WCSA to Hold Groundbreaking Ceremony for Lee Highway Corridor Sewer Expansion Project

To commemorate the start of the Lee Highway Corridor Sewer Expansion Project, WCSA will hold a groundbreaking ceremony on Tuesday, April 2, at 2 p.m.

Fix a Leak Week

Did you know that household leaks waste approximately one trillion gallons of water annually throughout the U.S.?

WCSA Project Updates

Ongoing Projects: The Town of Chilhowie and WCSA Regional Mill Creek Water Treatment Plant Clearwell Tank Replacement Project is currently underway to install two new 280,000-gallon clearwell tanks. One tank has been replaced and is in operation.

WCSA Needs Your Help Identifying Lead and Galvanized Water Service Lines

The U.S. Environmental Protection Agency (EPA) has made recent changes to its Lead and Copper rule for safe drinking water. These adjustments require WCSA to identify water service lines that are composed of lead and galvanized pipe. WCSA is conducting a Lead Service...

WCSA Project Updates

Ongoing Projects: The town of Chilhowie and WCSA Regional Mill Creek Water Treatment Plant Clearwell Tank Replacement Project is currently underway to install two new 280,000-gallon clearwell tanks.

WCSA Cross Connection Control and Backflow Prevention FAQs

It is imperative for all Washington County, Virginia, residents to do their part in protecting our water distribution system and our community’s public health. WCSA’s Cross Connection and Backflow Program is an important component of those efforts.

Tips for Preparing Your Home for Winter

With winter’s arrival comes the risk of frozen water pipes and other water issues. When a frozen pipe bursts, it can flood your home.

Save Time and Skip the Monthly Bill Payment Line

When it’s time to pay your monthly water bill, you don’t have to hop in the car and wait in line. WCSA offers two alternative payment options to save you time.

Latest News

UPCOMING MEETINGS

EMERGENCY NUMBERS

If you have an emergency to report please call:
276-628-7151
between
8:00 a.m. and 5:00 p.m.

A WCSA Customer Service Specialist will be happy to assist you.

All calls after 5:00 p.m.,
please call:
276-628-7151
and remain on the line for Emergency Services.

Reliable Home Repair Plans

Home repairs don’t always give advanced warnings. They just happen. That’s why being prepared with a home repair plan is important.