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25122 Regal Drive

Abingdon, VA 24211

Phone

1-276-628-7151

Email Address

WCSA’s Response to COVID-19

As a note to our customers, our business hours have been extended to 7 a.m. to 5 p.m., Monday through Friday (except holidays). However, the lobby of WCSA’s administrative office in Abingdon, Virginia, will remain closed to the public until further notice due to the continuing COVID-19 pandemic.

Customers may continue to have their service needs met through the following options:

  • Our drive-through window (M-F, 7 a.m. – 5 p.m.)
  • Phone: 276.628.7151 (M-F, 7 a.m. – 5 p.m.)
  • Email: inquiry@wcsa-water.com
  • Auto draft, online and phone payments (24/7) by credit/debit card or e-check
  • Drop box located at our drive-through window and foyer (24/7)

Addressing Customers’ Current and Future Needs

WCSA’s strategic plan includes infrastructure and employment goals for ensuring continued service to Washington County residents Last year, WCSA initiated a strategic planning process to create an organizational vision and framework for accomplishing our long-term...

Creating a Culture of Service

WCSA’s strategic plan includes financial stewardship and communications goals for providing greater operational efficiency, transparency and value WCSA continues working toward accomplishing several long-term goals that were developed during our strategic planning...

Water Line Extension Project Brings New Service to Rattle Creek Road Residents

Following the completion of the Rattle Creek Water Line Extension Project earlier this year, several residences in the Rattle Creek Road community were connected to WCSA’s water service, providing them with clean and dependable access to clean drinking water for the...

WCSA Earns Top Ranking in Operations, Performance for Tenth Consecutive Year

      ABINGDON, Va. – For the tenth consecutive year, WCSA has been awarded a gold award by the Virginia Department of Health (VDH), the highest possible ranking in operations and performance excellence for water utilities.  WCSA received a 2019...

Latest News

Creating a Culture of Service

WCSA’s strategic plan includes financial stewardship and communications goals for providing greater operational efficiency,...

WASHINGTON COUNTY SERVICE AUTHORITY

STRATEGIC
PLAN

UPCOMING MEETINGS

CURRENT NEWSLETTER

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EMERGENCY NUMBERS

If you have an emergency to report please call:
276-628-7151
between
7:00 a.m. and 5:00 p.m.

A WCSA Customer Service Specialist will be happy to assist you.

All calls after 5:00 p.m.,
please call:
276-628-7151
and Choose Option 3.

Reliable Home Repair Plans

Home repairs don’t always give advanced warnings. They just happen. That’s why being prepared with a home repair plan is important.