October 23st, 2026

Precautionary Boil Water Advisory Issued for

A main line break has occurred on Shortsville Rd. Water outages will impact all addresses on Chestnut Ridge Road, Osbourne Drive, and Winding Way, Partridge Road, Ardmore Lane. Additionally affected are 28522 & 28568 Rich Valley Road, between and including 10272 to 10529 Lindell Road and 27397 to 27207 Shortsville Road.

Customers within this described area are under a Precautionary Boil Water Advisory due to a line break at detailed area above, affecting service within the defined area; customers should boil water until advised by the Washington County Service Authority that this boil water notice has been lifted and precautionary measures are no longer required.

Read full boil water information (PDF)

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October 21st, 2026

Precautionary Boil Water Advisory Issued for

A main line break has occurred at the intersection of Johnson Chapel Road and Reedy Creek Road. Water outages will occur for all addresses on Johnson Chapel Road, Hampshire Drive, and Stanfield Drive. Affected addresses on Reedy Creek Road will be from 3238 Reedy Creek Road to 3294 Reedy Creek Road.

Customers within this described area are under a Precautionary Boil Water Advisory due to a line break at detailed area above, affecting service within the defined area; customers should boil water until advised by the Washington County Service Authority that this boil water notice has been lifted and precautionary measures are no longer required.

Read full boil water information (PDF)

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Notice of Sewer Smoke Testing in Damascus

Beginning Aug. 10, 2026

Washington County Service Authority (WCSA) will begin sanitary sewer smoke testing in the Damascus community starting Aug. 10, 2026. This testing is part of WCSA’s ongoing efforts to maintain the reliability and efficiency of the sewer system, and to identify locations where stormwater or groundwater may be entering the sewer lines.

During smoke testing, a non-toxic, odorless smoke is introduced into the sewer system through manholes. The smoke travels through sewer pipes and may exit through vent stacks on homes or other structures, allowing technicians to identify leaks, cracks or improper connections in the system.

The smoke used is safe, non-staining, and non-invasive, and it poses no health risk to residents, pets or property.

Residents may see smoke coming from roof vents, yard drains or manhole covers during testing. This is normal and simply indicates that the sewer system is functioning properly. The testing process does not require crews to enter homes or businesses.

This work helps WCSA reduce inflow and infiltration, prevent sewer overflows and ensure the long-term performance of the wastewater system serving the community.

For more information, click here.

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