WCSA’s Response to COVID-19
As a note to our customers, our business hours have been extended to 7 a.m. to 5 p.m., Monday through Friday (except holidays). However, the lobby of WCSA’s administrative office in Abingdon, Virginia, will remain closed to the public until further notice due to the continuing COVID-19 pandemic.
Customers may continue to have their service needs met through the following options:
- Our drive-through window (M-F, 7 a.m. – 5 p.m.)
- Phone: 276.628.7151 (M-F, 7 a.m. – 5 p.m.)
- Email: inquiry@wcsa-water.com
- Auto draft, online and phone payments (24/7) by credit/debit card or e-check
- Drop box located at our drive-through window and foyer (24/7)
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WASHINGTON COUNTY SERVICE AUTHORITY
STRATEGIC
PLAN
UPCOMING MEETINGS
FAQs
EMERGENCY NUMBERS
If you have an emergency to report please call:
276-628-7151
between
7:00 a.m. and 5:00 p.m.
A WCSA Customer Service Specialist will be happy to assist you.
All calls after 5:00 p.m.,
please call:
276-628-7151
and Choose Option 3.
Reliable Home Repair Plans
Home repairs don’t always give advanced warnings. They just happen. That’s why being prepared with a home repair plan is important.