25122 Regal Drive

Abingdon, VA 24211



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WCSA’s Meter Replacement Project

Child washing hands, yard sprinker, new water meter

Because WCSA’s Meter Replacement Project is nearing completion, we are updating our customers on what these new water meters provide and how they impact you.

Frequently Asked Questions about the meter replacement project can be viewed by clicking here.

WCSA Hosts Emory and Henry College Students

WCSA hosted several engineering students from Emory and Henry College on April 11, 2023. Accompanied by Prof. Mark Hainsworth, instructor of education and mathematics and director of the college’s M.Ed. Program, the students toured the Middle Fork Drinking Water Plant...

A Note to WCSA Customers

By David Campbell, Chairman, WCSA Board of Commissioners. In recent weeks, several articles have appeared in the Bristol Herald Courier regarding the Washington County Service Authority’s dismissal of its former General Manager, Robbie Cornett. 

Strategic Planning Guides WCSA’s Current Course of Action for Ensuring Long-Term Provision of Services to Washington County Customers

Washington County, Virginia’s residents, businesses and industrial parks depend on WCSA’s expansive network of water and wastewater pipelines for their daily needs. One of the biggest challenges for WCSA’s distribution system, however, is the...

Dwain Gilbert Named Controller for WCSA

Dwain Gilbert has been named controller for WCSA. In his new role, Gilbert directs WCSA’s financial affairs, including the budget, financial reports and forecasts, and rates and fees, and serves as a member of the capital improvement funding, planning and leadership...

Safeguarding the Quality of our Water System

By ensuring appropriate backflow prevention at your home or business, you are protecting your neighbors as well as your family or employees Every time we fill a glass of water, prepare a meal or take a shower, we take for granted that our water will always be clean,...

WCSA Earns Top Ranking in Operations, Performance for Twelfth Consecutive Year

Pictured from left to right are Dr. David Dawson, deputy field director, Virginia Department of Health Office of Drinking Water (Abingdon Field Office); Drew Langston, production manager for WCSA; Dixon Tucker, chairman of the Virginia Optimization Program; and Joey...

How Long Does a Water Project Take?

WCSA’s water line projects are crucial for providing access to public service for Washington County residents. These projects are also important for updating existing infrastructure to ensure customers have reliable service for many years to come. Over the past...

Long-Term Water System Extension Project Nears Completion for Hidden Valley Residents

The Washington County Service Authority has been working for several years to bring water service to the Hidden Valley area of Washington County. This long-term project was recently completed, bringing a reliable source of clean water to the remaining residents who...

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If you have an emergency to report please call:
8:00 a.m. and 5:00 p.m.

A WCSA Customer Service Specialist will be happy to assist you.

All calls after 5:00 p.m.,
please call:
and remain on the line for Emergency Services.

Reliable Home Repair Plans

Home repairs don’t always give advanced warnings. They just happen. That’s why being prepared with a home repair plan is important.