ALERT
September 27th, 2024
Precautionary Boil Water Advisory is Still in Effect for
Line Depressurization in the area of Taylors Valley Community, Town of Damascus, Alvarado Community, and all areas served by WCSA between the Town of Damascus and Lacy Drive.
Customers within this described area are under a Precautionary Boil Water Advisory due to line depressurization caused by a power outage and damage sustained during flooding; customers should boil water until advised by the Washington County Service Authority that this boil water notice has been lifted and precautionary measures are no longer required.
Washington County Service Authority Waterworks
Este informe contiene información muy importante sobre su agua potable.
Tradúzcalo o hable con alguien que lo entienda bien.
BOIL YOUR TAP WATER
Failure to follow this advisory could result in stomach or intestinal illness.
The Virginia Department of Health, in conjunction with the Washington County Health Department, is advising residents in the vicinity of the above-described areas who may be connected to WCSA water line to use boiled tap water or bottled water for drinking and cooking purposes as a safety precaution. This precaution is necessary as Washington County Service Authority is performing all necessary testing to ensure its water meets required standards.
DO NOT DRINK TAP WATER WITHOUT BOILING IT FIRST
Boiled or bottled water should be used for drinking, beverage and food preparation, and making ice until further notice. Boiling kills bacteria and other organisms in the water. Boiling is the preferred method to assure that the tap water is safe to drink. Bring all tap water to a rolling boil, let it boil for one (1) minute, and let it cool before using, or use bottled water. Use caution boiling water; let water cool before attempting to move container to avoid spills, scalds and burns. Boil amounts of water that you can safely handle.
To address this problem, WCSA is repairing the water line, cleaning and testing to Virginia Department of Health requirements.
WCSA will inform you when this Precautionary Boil Water Advisory has been lifted.
Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
WCSA will take two sets of bacteriological samples in the area of the main waterline depressurization.
Given that both sets of bacteriological samples are absent for total coliform and E-coli the notice will be lifted.
For more information, call Washington County Service Authority (276) 628-7151.
Date: September 27th, 2024
The U.S. Environmental Protection Agency (EPA) has made recent changes to its Lead and Copper rule for safe drinking water. WCSA is conducting a Lead Service Line Inventory to identify where these types of pipes may exist.
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UPCOMING MEETINGS
Regular Board Meeting
October 28 @ 5:00 pm - 7:00 pmRegular Board Meeting
November 25 @ 5:00 pm - 7:00 pmRegular Board Meeting
January 27, 2025 @ 5:00 pm - 7:00 pm
FAQs
EMERGENCY NUMBERS
If you have an emergency to report please call:
276-628-7151
between
8:00 a.m. and 5:00 p.m.
A WCSA Customer Service Specialist will be happy to assist you.
All calls after 5:00 p.m.,
please call:
276-628-7151
and remain on the line for Emergency Services.
Reliable Home Repair Plans
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