Customer Service

Rich Valley Road Water Line Extension Project Will Bring New or Improved Water Service to Numerous Residents Early this spring, WCSA began construction on the Rich Valley Road Water Line Extension Project, which will not only increase the reliability of the service...

        Upgrades, expansion ensure future operation of WCSA’s second-largest water source Earlier this year, WCSA completed a long-planned major upgrade and expansion of the Mill Creek Water Treatment Plant. Jointly owned by WCSA and the town of...

      ABINGDON, Va. – For the ninth consecutive year, the Washington County Service Authority (WCSA) has been awarded the highest possible ranking in operations and performance excellence for water utilities by the Virginia Department of Health (VDH)....