New Water Service Rate Information
WCSA is almost exclusively funded through the sale of its water and sewer services (connection and monthly user fees). Other than an occasional grant, WCSA receives no outside financial support. Water and sewer connection and monthly user fees (revenues) pay all WCSA...
WCSA Achieves State and Federal Compliance for Drinking Water Quality, Reporting and Monitoring
The Washington County Service Authority (WCSA) recently published its annual Drinking Water Quality Report.
WCSA Earns Top Ranking in Operations, Performance for Seventh Consecutive Year
WCSA Earns Top Ranking in Operations,Performance for Seventh Consecutive Year ABINGDON, Va. – For the seventh consecutive year, the Washington County Service Authority (WCSA) has been awarded the highest possible ranking in operations and performance excellence for...
Customer Contact Information
Related to your water service, if we have your contact information, WCSA has the opportunity to notify you via text message, email or telephone call. If you prefer we not contact you by one or more of these methods, please contact our office at (276)628-7151. If you...
High Bill Abatement Policy
During the June board meeting, the WCSA Board of Commissioners voted to make two minor amendments to the High Bill Abatement Policy, which is designed to provide relief to customers who have experienced a water leak. These additions help outline the procedures...
Rate Increases
The WCSA is committed to providing a safe, dependable supply of drinking water at a reasonable price. Regularly, WCSA’s Board of Commissioners and Staff review all aspects of its finances and needs. Aging infrastructure, requests for service along with changing...
The Quality of Your Drinking Water: What You Need to Know
Following the discovery of high lead levels in the water supply of Flint, Michigan, citizens across the nation are raising questions about the purity of water being delivered to their own faucets. At WCSA, water quality is a daily focus. Our operations team...
WCSA Receives Approval for First Step in Process
WCSA’s request for a special-exception permit was recently approved by the Washington County Board of Supervisors. The permit is one of many steps in a process for potentially building a new wastewater treatment plant in the county. Several potential expansion options...
WCSA Earns Top Ranking in Operations, Performance for Fifth Consecutive Year
ABINGDON, Va. – For the fifth consecutive year, the Washington County Service Authority (WCSA) has been awarded the highest possible ranking in operations/performance excellence for water utilities by the Virginia Department of Health (VDH). The WCSA’s...
WCSA Launches Redesigned Website
ABINGDON, Va. – The Washington County Service Authority (WCSA) recently unveiled an interactive, user-friendly website offering improved navigation and functionality. Developed to provide easy access across mobile and desktop devices, the redesigned...