WCSA’s Route 58 Corridor Water System Improvements Project
Most people know that heavy rains and snowmelt can negatively affect the water quality in a region’s rivers, streams and springs. Many people, however, are not aware that an earthquake — even one located thousands of miles away — can also disturb area water sources....
WCSA to Improve Water Service to Damascus, Alvarado and Denton Valley Communities
WCSA to Improve Water Service to Damascus, Alvarado and Denton Valley Communities WCSA is pleased to report that its Route 58 Corridor Water Supply Improvements Project is currently under construction. This project will address a lack of water storage capacity in this...
State Funding Enables WCSA to Proceed with Second Phase of Project for Hidden Valley Community
WCSA received grant funding last fall that will make a big difference for Washington County residents who live in the Hidden Valley area.
WCSA to Offer Real-Time Emergency Notification Service
WCSA to Offer Real-Time Emergency Notification Service In an effort to notify customers about emergency incidents, WCSA has partnered with the Washington County Department of Emergency Management to offer Nixle — a free notification service that allows official...
New Water Service Rate Information
WCSA is almost exclusively funded through the sale of its water and sewer services (connection and monthly user fees). Other than an occasional grant, WCSA receives no outside financial support. Water and sewer connection and monthly user fees (revenues) pay all WCSA...
WCSA Achieves State and Federal Compliance for Drinking Water Quality, Reporting and Monitoring
The Washington County Service Authority (WCSA) recently published its annual Drinking Water Quality Report.
WCSA Earns Top Ranking in Operations, Performance for Seventh Consecutive Year
WCSA Earns Top Ranking in Operations,Performance for Seventh Consecutive Year ABINGDON, Va. – For the seventh consecutive year, the Washington County Service Authority (WCSA) has been awarded the highest possible ranking in operations and performance excellence for...
Customer Contact Information
Related to your water service, if we have your contact information, WCSA has the opportunity to notify you via text message, email or telephone call. If you prefer we not contact you by one or more of these methods, please contact our office at (276)628-7151. If you...
High Bill Abatement Policy
During the June board meeting, the WCSA Board of Commissioners voted to make two minor amendments to the High Bill Abatement Policy, which is designed to provide relief to customers who have experienced a water leak. These additions help outline the procedures...
Rate Increases
The WCSA is committed to providing a safe, dependable supply of drinking water at a reasonable price. Regularly, WCSA’s Board of Commissioners and Staff review all aspects of its finances and needs. Aging infrastructure, requests for service along with changing...